General Information

 
Zero Tolerance:
The practice operates a zero tolerance approach to violent and abusive behaviours (verbal or physical) towards any member of our staff.  Patient displaying these types of behaviours will be removed from the practice list.
 
Chaperone:
Chaperones are available on request. Please enquire at reception when booking your appointment, or with the doctor during your consultation. For the full chaperone policy, please ask reception.

Home visits

Home visits are only available for patients who are housebound because of illness or disability.  if possible please try to telephone reception before 10:30am if you require a home visit.

Home visits are made in the afternoon between 1pm and 4pm, Doctor may phone you back to assess the situation it may be that your problem can be dealt with by telephone advice or arrange a district nurse visit or hospital attendance.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

Keep Your Contact up to date:

It is important that we have your correct contact details. If you change your telepnone number and or address please let us know as soon as possible so we can update your record.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, then please make an appointment to see GP to get further sick note to suuport your payment of SSP.

Fit Note

To receive an update on the progress of your benefit payment please add your mobile number and/or email id to your fit note before posting. 

NHS Number

This is a unique 10 digit number allocated by the NHS at the time of birth or when you register with a GP for the first time. You will be asked to provide this when ever you access any NHS organisation's services to identify you correctly. 
 
If you do not know your NHS number then please ask at reception and keep it safe.